Wednesday, February 8, 2012

Charter

Problem Statement
The Company has large volume of open positions and hence massive hiring requirements. All recruitments are primarily dealt with head hunters. No additional effort is taken in introducing innovative recruitment methods or in making use of technology that could result in higher deliverables. No effective feedback utilization mechanisms so as to find out the reasons for attrition. Cost of recruitment is massive due to lack of technology usage.

Customers
o       Hiring Managers
o       Potential Recruits / Applicants
o       Top Management

Business Case
The volume and cost of recruitment was huge, which was primarily because of Company size. An effective measure to control the cost and thereby making the entire process more effective was not done. Effort in integrating technology in the hiring process would have resulted in reduced cost and would have also reduced the time for filling positions by half. Also, capturing the exit feedback into system as a corrective mechanism would have proved very vital in reducing attrition in the entire company.

In Scope
o       Making use of technology like SAP ERP HCM model or ZOHO as an effective e-recruitment tool.
o       Redesigning the Company website into a recruiting platform in inviting suitable applications.
o       Using video conferencing facility as an initial screening mechanism before the final / panel interview.
o       Using SAP (existing model) in capturing employee exit feedbacks so as to take corrective measures.

Out of Scope
o       Top Managements acceptability.

Success Metrics
o       Cost effective way to fill positions.
o       Faster recruitment process which is a time saver.
o       Reduction in idle time, which will in turn increase productivity and reduce cost.
o       Getting into the roots of issues through feedback mechanisms thereby reducing attrition itself.
o       Better time utilization in doing other HR initiatives.

Deliverables
o       Study of the current recruitment system and its improvement areas.
o       Competitor survey.
o       Top Management and Divisional Head’s buy in on the plan.
o       Pilot study in manufacturing plant locations.
o       Budget.
o       Communication plan.
o       Implementation.
o       Measuring success and feedback mechanisms.

Resources
o       Hiring managers input on available e-recruiting tools and software’s.
o       Divisional Heads input on the chosen e-recruiting tools.
o       Vendors input and Top management’s input on a suitable design and cost considerations.
o       Talent Management’s input in utilizing SAP as a feedback integrating mechanism.

Solution Options
o       Changes the hiring process by bringing in technology - Zoho recruit.
o       Add e-recruiting platform to the existing SAP framework.
o       Make more use if SAP as an effective feedback and correction mechanism.
o       Continue with the existing process itself.

About Your Company
o       Mid size (10,000+), Pharmaceutical, Public Ltd Company,1965, 14 counties and in 5 continents.    
o       Mission clarity, Performance-based compensation and reward programs, Customer-focused, High accountability standards, Demonstrated support for innovation.

 o    SAP, highly adaptive to technology and believes in investing heavily in technology.
 o    Windows / Explorer / No mobile.


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